ISO Certification in UK

We are delighted to announce that The Research House, now Sago, has been certified with the ISO 9001 Quality Management Standard and ISO 20252 Market Research Business & Quality Standard. The Research House, now Sago, undertook this initiative as part of its on-going Vision commitment to delivering the highest quality research services.

So what does this mean for our clients?

• A high level of confidence that you can rely on our results.
• A trained Quality Team Manager appointed to ensure standards are consistent and continually improving
• Proven standards of discipline in our management processes which are the highest in the industry
• Increased risk management through assurance that research is carried out in full accordance with relevant legislation
• Time saving during partnership vetting process and bid process, cutting down on the number of questions that need to be asked and the number of answers that need to be analyzed
• Timely and efficient project management and completion through increased efficiencies in our processes
• Consistency, reliability and transparency in our entire range of processes from proposal, sampling and project management through to data delivery and feedback
• International assurance of standards across borders with compatible procedures. (Countries involved in developing the ISO 20252 standard represent 90% of the global market research industry)

To verify our certifications, please visit the ISO client directory. 

For further information on our certification and how it will help you achieve outstanding research results, contact:

[email protected]