Before, During, and Beyond Covid-19
We Set the Benchmark for Responsible and Successful In-Person Research
Outstanding Recruitment
Optimized for Any Methodology
Recruitment success goes beyond tracking down your precise target and convincing them to participate in your study. When researchers meet their respondents, they need the assurance that participants will be able to interact and express themselves effectively, that they are accustomed or comfortable with technology being deployed, and cooperative and engaged with the technique being used.
In-Person Research at High-Specification Facilities
Focus Groups
Capture a live range of experiences, opinions, beliefs, and values. Create synergy among respondents as they build on each other’s contribution to the conversation, anticipate how brand messaging will resonate by hearing it first hand from your demographic, and allow your clients to hear language and tone of voice and watch body language of their consumer, making significant impact in understanding the story.
In-Depth Interviews
Individual in-person interviews provide an unparalleled opportunity to gather detailed information and deep insights. For B2B and HCP respondents in particular, both parties are able to devote their full attention to the questions and answers and develop a rapport. Our flexible research spaces are designed to be suitable equally for consumer interactions as for executive and physician interviews.
Dyads & Triads
Achieve the interpersonal dynamic of a group while allowing time to interview in some depth. We recruit and provide the ideal discussion environment for researchers seeking a variety of interview solutions to which dyadic and triadic interviewing lends itself. Examples include ‘decision pairing’ to understand dynamics between decision influencers or joint decision-makers or ‘confrontation’ techniques where users can be paired with nonusers, to more effectively uncover feelings and motivations.
We host world-class focus group facilities and media labs across key markets in the US and Europe. Our European facilities, as leaders in their markets, preserve their local heritage while their bilingual teams support group synergies.
In-Person Research In-Field
Ethnography / Immersion
Get up-close and personal to listen, observe and probe research participants as they go about their daily routines. We support your in-home, in office, or on-site immersions.
Our comprehensive project management support includes recruitment of main and peripheral participants pertinent to the study, shipping of and instructions for test products, homework assignments, client packs (car service, food, maps, etc.), supply and shipping of handycams for complementary video diaries, professional videography and highlight reels, and even mobile streaming of filming.
Insight providers are adopting new technologies and techniques to take their face-to-face research to a new level.
Moderate Anywhere™
We host your IDI, focus group, or CLT participants in our facility while streaming a live two-way video experience to the moderator who participates remotely.
The Wall By Schlesinger
This breakthrough collaborative workspace provides enhanced engagement on both sides of the mirror during focus groups and in-depth interviews.
Usability & Eye Tracking
A wide range of mobile research labs capture behavioral and emotional measures in real-time, providing moderators with data allowing them to dive deeper.
Neuromarketing Labs
Gain a better understanding of consumers’ immediate emotional response to help brands drive audience engagement, brand loyalty, and purchase decisions.
End-to-End Data Collection & Research Services
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