Vice President, US Qualitative Operations
Kristen Tripphahn joined Schlesinger Group in 2013 as the Vice President of Global Panels where she focused heavily on advancements in respondent recruitment, technology and panel management. In 2017, Kristen took on the role of Vice President, US Qualitative Operations where she is dedicated to leading first class Project Management and Recruitment efforts for Schlesinger. Bringing the best practices of panel management, and a key emphasis on client service to her new role in Qual Operations, she offers a unique approach to delivery of client needs.
Kristen began her career in research operations roles in 2004 on both the full service and supplier side of the market research industry and has extensive experience in both qual and quant methodologies. Her first role was at Harris Interactive where she was responsible for the management and growth of Harris’ panels as well as client proprietary panel building while integrating the account management team into Panel Operations. In 2010, Kristen joined uSamp, where she led Global Panel and Sampling Operations, creating a team dedicated to building creative technology solutions for clients, as well as integrating, building and managing over 100 client panels. Understanding the goals of her clients and working to find solutions that exceed expectations is a top priority for Kristen and her teams at Schlesinger.
Kristen studied biology at St. Bonaventure University and lives in western New York with her husband, son and 2 crazy dogs! She enjoys spending her free time cooking, participating in outdoor activities and trying to see every live music show she can!